Privacy Policy of Ironclad Guard
At Ironclad Guard, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our online platform and utilize our cybersecurity services.
1. Information We Collect
We collect various types of information to provide and improve our services, facilitate customer inquiries, and ensure the security of our operations.
- Personal Data: This includes information you voluntarily provide to us when you request antivirus support services or submit inquiries. This may include your name, email address, phone number, and any details you provide regarding your cybersecurity needs.
- Technical Data: When you visit our site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our online platform. This helps us to improve our site's functionality and security.
- Service Data: If you engage with our services (e.g., antivirus protection, malware removal), we may collect information related to the performance of our software and the security status of your devices to provide effective support and improve our threat detection capabilities. This data is typically anonymized or aggregated where possible.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide and deliver the cybersecurity services you request, including antivirus protection, malware removal, and threat detection.
- To respond to your inquiries and offer customer support related to our services and your cybersecurity needs.
- To improve and personalize your experience on our online platform and to develop new features and services.
- For internal record-keeping, administrative purposes, and to ensure the security of our systems.
- To comply with legal obligations and enforce our terms and conditions.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., hosting, analytics, customer support). These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena or court order, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
4. Data Security
We implement robust technical and organizational measures to protect your personal data from unauthorized access, accidental loss, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
In accordance with applicable data protection laws, including GDPR, you have the following rights concerning your personal data:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Ironclad Guard
58-25 57th Street,
New York, New York, 11378,
USA